Privacy Policy

Friary Ironworks Privacy Policy

Last updated: 26/9/24

Introduction

Friary Ironworks (“we,” “our,” or “us”) is committed to safeguarding the privacy of our customers, clients, and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws. By engaging with our services or visiting our website, you consent to the practices described in this policy.

Who We Are

Johnny Cavanagh,
Friary Ironworks, Old Birr Road,
Nenagh, Co Tipperary,

Data We Collect

We may collect the following types of personal data:

  1. Contact Information: Including your name, email address, phone number, and mailing address.
  2. Payment Details: Necessary information for processing transactions, including credit/debit card details or bank account numbers.
  3. Website Usage Data: Information related to your use of our website, such as IP address, browser type, and pages visited (through cookies or similar technologies).
  4. Communications: Any correspondence you send to us via email or other methods.
  5. Preferences: Your preferences regarding courses, events, or bushcraft services.

How We Use Your Data

We use your personal data for the following purposes:

  1. Service Delivery: To manage and deliver the bushcraft services you have requested, including booking courses, camps, or events.
  2. Payments and Transactions: To process payments and issue receipts.
  3. Customer Support: To respond to inquiries or complaints.
  4. Marketing and Communications: To send you updates, promotional material, or news about upcoming events (only with your consent).
  5. Website Improvement: To monitor and enhance our website’s performance, ensuring a smooth and secure browsing experience.

Legal Basis for Processing Your Data

Under GDPR, we process your personal data based on the following legal grounds:

  1. Consent: Where you have provided your explicit consent (e.g., opting in to receive marketing emails).
  2. Contractual Necessity: To fulfill the services you have requested from us.
  3. Legal Obligation: To comply with legal or regulatory requirements (e.g., tax reporting).
  4. Legitimate Interest: Where necessary for our legitimate interests, such as improving our services, but only if your rights and interests do not override these.

How We Protect Your Data

We take appropriate technical and organizational measures to safeguard your personal data, including:

  • Encryption of sensitive information.
  • Secure storage systems.
  • Access control measures to ensure only authorized personnel can view your data.
  • Regular security audits and assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For instance:

  • Contact details are kept as long as you are an active customer or subscriber.
  • Payment details are retained only as long as necessary for transaction and auditing purposes.

Your Rights Under GDPR

As a resident of the European Union, you have the following rights regarding your personal data:

  1. Access: You may request access to the personal data we hold about you.
  2. Rectification: You can ask us to correct any inaccuracies in your data.
  3. Erasure: You have the right to request that we delete your data (“right to be forgotten”).
  4. Restriction: You may ask us to limit the processing of your data in certain situations.
  5. Portability: You can request to receive your data in a structured, commonly used format.
  6. Objection: You can object to the processing of your data in certain circumstances.
  7. Withdraw Consent: Where we rely on consent to process your data, you can withdraw this at any time.

To exercise any of these rights, please contact us at:
Email: info@friaryironworks.com
Phone: 087 2663677

Sharing Your Data

We will not share your personal data with third parties except in the following situations:

  1. Service Providers: We may share data with trusted third-party service providers who assist us in operating our website or delivering our services (e.g., payment processors or email marketing platforms). These providers are contractually obligated to protect your data in line with GDPR.
  2. Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings. For more information, please see our [Cookie Policy].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email or a prominent notice on our website if the changes are significant.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Johnny Cavanagh,
Friary Ironworks, Old Birr Road,
Nenagh, Co Tipperary,
Email: info@friaryironworks.com
Phone: 087 2663677

This policy ensures that Wovenworld Bushcraft complies with GDPR and protects the rights and privacy of all customers and website visitors.

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